Privacy Policy
This Privacy Policy explains how Lyn's Tanks (the "Site", "we", "us" or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase from Lyn-Tanks.co.nz (the "Site"), or otherwise communicate with us regarding our services (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refers to you as a user of the Services, whether you are a customer, website visitor, or someone whose information we have collected in line with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for legal or regulatory reasons. Updated versions will be posted on the Site, with the "Last updated" date revised accordingly.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use depends on how you interact with us.
In addition to the specific uses below, we may use your information to:
Communicate with you Provide or improve our Services Comply with legal obligations Enforce our terms of service Protect the Services, our rights, and the rights of our users
Personal Information We Collect
Information You Provide Directly
When you submit information through our Services, this may include:
Contact details, including your name, address, phone number, and email Order information, including billing and shipping addresses, payment confirmation, and contact details Account information, including usernames, passwords, and security questions Customer support information, including messages you send through our Services
Some features may require you to provide certain information. You may choose not to, but this may prevent access to these features.
Information About Your Usage
We may automatically collect information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). This may include:
How you access and use our Site and your account Device and browser information Network connection details and IP address
Information From Third Parties
We may receive information from third parties, including vendors and service providers acting on our behalf, such as:
Companies supporting our Site and Services, including Shopify Payment processors who handle your payment information to process orders and fulfill contracts
We may also collect information automatically when you interact with emails, Services, or advertisements using pixels, web beacons, SDKs, third-party libraries, and cookies.
All third-party information is treated in line with this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfil orders, manage accounts, arrange shipping, and handle returns or exchanges. Marketing and
- Advertising: To send promotions and advertisements via email, text, or mail, and personalise advertising on our Site and elsewhere. Security and Fraud
- Prevention: To detect and prevent fraudulent or malicious activity. You are responsible for keeping your account credentials secure. Customer Support and
- Service Improvement: To provide support, respond to enquiries, and improve our Services.
Cookies
We use Cookies to remember preferences, run analytics, and improve the Services. You can disable or remove Cookies in your browser settings, but this may affect functionality.
We also recognise the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your information, including targeted advertising.
For more information on Cookies and tracking, see Shopify Cookies Policy.
How We Disclose Personal Information
We may disclose your personal information to:
- Vendors and service providers acting on our behalf (IT, payment processing, analytics, customer support, shipping)
- Business and marketing partners for services and advertising, in line with their privacy policies
- Affiliates or within our corporate group for legitimate business purposes
- Â Third parties with your consent or request (e.g., social media widgets or product delivery)
- Â Legal or regulatory authorities as required, or in connection with business transactions like mergers or bankruptcy
We do not disclose sensitive personal information without your consent or for profiling purposes.
Third-Party Websites and Links
Our Site may link to external websites. We are not responsible for the privacy or security of these sites, including the accuracy or reliability of their content. Information shared on public platforms may be viewable by others.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16. Parents or guardians can contact us to request deletion of any personal information collected from their child.
Security and Retention
While we take reasonable measures to protect your information, no system is completely secure. We retain your personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce contracts.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including:
- Access / Know: Request access to information we hold about you
- Delete: Request deletion of your information
- Correct: Request correction of inaccurate information
- Portability: Receive a copy of your information and request transfer to a third party Opt-out of Sale or Sharing / Targeted Advertising Restrict Processing Withdraw Consent
- Appeal: Challenge a decision if we decline a request
You can exercise these rights via our Site or by contacting us. Verification may be required to confirm your identity or authorisation.
Complaints
If you have complaints about how we handle your personal information, please contact us at info@lyn-tanks.co.nz. You may also lodge a complaint with your local data protection authority if unsatisfied with our response.
International Users
Your information may be transferred and processed outside your country. Transfers are protected in line with applicable laws and recognised safeguards.